This book provides relevant theoretical frameworks and the latest empirical research findings in information communication technology. It is written for professionals, educators and students who want to improve their understanding of the strategic role of ICT in improving the human services, with practical instruction on how to apply these technologies. The ideas presented are grounded in evidence based research and practice. All chapters have a theory and practice component with a case study dem-onstrating and discussing the technological applications to either human services education, or practice, or both. The reader not only learns about new technologies but is also equipped with knowledge of the processes and skills required to apply these.