| To‘liq matnni ko‘chirib olish uchun kutubxonaga a'zo bo‘lish shart | |
|---|---|
| Hujjat turi: | O‘quv qo‘llanma |
| Nashr tili: | Inglizcha |
| Kataloglashtirish manbai: | Inglizcha |
| Hujjat tipi: | Bosma shaklda |
| Kirish huquq turi: | OCHIQ KIRISH |
The Service Trainer Handbook
Kitob mualliflari
D.Keith Denton,
The Service Trainer Handbook is a practical guide designed for professionals who train employees in customer service and related fields. It provides structured methodologies, step-by-step training plans, and practical exercises to help trainers deliver effective and engaging sessions.The handbook covers key areas such as communication skills, problem-solving, handling difficult customers, and creating a positive service culture. It also includes tips for evaluating training outcomes, adapting content for different audiences, and fostering interactive learning.
| Bilimlar sohasi: | | Tilshunoslik | |
|---|---|
| UDK | |
| Kitob nashriyoti nomi: | Publishers |
| Kitob nashr qilingan shahar: | New York |
| ISBN: | 0-07-016414-2 |
| Kitob nashr qilingan yili: | 1992 Yil |
| Betlar Soni: | 128 |
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